Non-Returnable & Returnable Goods

Type

Category

Sub-Category

Return/Refund Policy

1
Musical Instruments
7 Days Replacement only
For all Wind Instruments (Harmonicas & Flutes)
Non Returnable
2
Video Games
Video Games (Games)
Non Returnable
Video Games (Accessories)
7 Days Replacement only
Select items labelled as non-returnable
Non-Returnable
Gaming Consoles
7 Days Replacement only
3
Books
Books (new & old)
10 day replacement only
4
Mobiles, Computers
Mobiles (new and Renewed)
Non-returnable
Mobile Accessories (new and Renewed)
7 Days Replacement/Returnable
Tablets (new and Renewed), Work Space and Gadget Accessories
Non-returnable
Laptops (new and Renewed), Printers
Non-returnable
Desktops, Monitors, Pen Drives, Hard Drives, Memory Cards, Internet Devices, Computer Accessories, Graphic Cards, CPU, Power Supplies, Motherboards, Cooling Devices, TV cards, Computing Components (new and certified refurbished) and Ink
Non-returnable
Select items labelled as non-returnable
Non-Returnable
Office & Stationery Supplies (new and Renewed)
7 Days Replacement
Select items labelled as non-returnable
Non-Returnable
Networking Devices (new and Renewed)
7 Days Replacement only
Software
7 Days Returnable
Select items labelled as non-returnable
Non-Returnable
5
TV, Appliances, Electronics
Televisions, Large Appliances (new and Renewed) like Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave.
3 Days Replacement Only
Digital Cameras, Camera Lenses, Camera Accessories, Security cameras, Speakers & Home Theaters
3 Days Replacement only
Headphones
5 Days Replacement only
6
Home
Home Decor (new and Renewed)
5 Days Returnable
Wax candles, Wall stickers
Non Returnable
Furniture
3 Days Replacement
Pet – Habitats & Supplies, Apparel & Leashes, Training & Behavior Aids, Toys, Aquarium Supplies such as Pumps, Filters and Lights
Non-returnable
Pet Food, Pet Shampoos and Conditioners, Pest Control, harnesses, aquarium supplies and Pet Grooming Aids
Non Returnable
7
Home Improvement
All home improvement supplies (drilling machines & accessories), Mopping supplies, Ladders (step & telescopic), fasteners & hooks etc
Non-returnable
All Cleaning, Painting & Decor supplies (like mops/brooms, dustpans, paints, brushes, wallpapers, wall paintings etc.)
Non Returnable
All Plumbing, Kitchen & Bath fixtures (like Taps, Faucets, Bath hardware, sinks etc.), Safety & Security systems (Safes, Home security systems, Door locks), Sweeping cloths & wipes, Hot water dispensers, Building materials, Dimmer & Lighting controls, cord & power management etc.
7 Days Replacement only
8
Kitchen
Kitchen (new & Renewed)
7 Days Returnable
All kitchen appliances (like Mixer grinders, Juicers, Blenders, Food Processors, Toasters, Induction, Rice Cookers, Oven toaster grills, etc.) and home appliances (like Fans, Coolers, Water Heaters, Irons, Air purifiers, Humidifiers, Vacuums, etc.)
3 Days Replacement
9
Toys & Baby Products
Toys (new and Renewed)
7 Day Replacement only
Baby: Bathing and Accessories including FMCG; Diapering (Pads, Covers, Nappy Liners, Wet Wipes); Feeding Bottles, Breastfeeding products, Teethers; Baby Personal Care; Baby Hair & Skin Care Products
Non Returnable
Baby: Toys, Prams, Strollers, Carriers; Baby Utensils & Feeding Sets, Baby Apparel, Diaper Bags; Baby Furnitures, Nursery Decor
Non Returnable
10
Sports, Fitness, Outdoors
Sports, Fitness and Outdoors (new and Renewed)
7 Days Returnable
Aerobic Training Machines like Treadmills, Exercise Bikes, Home Gyms/ Multi Gyms, Activity Trackers, Ellipticals, Camping furniture, Bicycles
7 Days Replacement
All inner apparel, socks, gym supporters, guards, swimsuits.
Non Returnable
Subscription packs, gym vouchers etc.
Non Returnable
Garden & Outdoors
7 Days Returnable
Fertilizers, Seeds, Live Plants
Non Returnable
11
Beauty, Health, Groceries
Beauty
Non Returnable
Sports Nutrition (Whey Protein Powders and related Diet Supplements),
7 Days Returnable
Mobility and Disability Aids, Joint Supports, Wheelchairs etc.
Non Returnable
Household Supplies: Laundry Products (Detergents, Fabric Conditioners), Household Cleaners (Toilet Cleaners, Floor Cleaners, Hand washes, Tissues), Air Fresheners (Sprays, Gels) etc.

Personal Care: Oral Care (Toothbrushes, toothpastes, mouthwashes etc); Feminine Hygiene (Sanitary Pads, Panty Liners, Menstrual Cups etc.); Shaving and Hair Removal (Men’s Shaving – Razors, Blades, Shaving Foams, Brushes etc.; Men’s Beard Care – Beard Oil, Beard Serum etc.; Women’s Hair Removal – Wax Strips, Creams, Razors etc)

Family Nutrition (Infant Baby Food, Toddlers’ and Kids’ Health Drinks)

Vitamin and Mineral Supplements (Core Letter Vitamins, Multi-Vitamins)

Contact Lenses and Related Products

Health Care Products (Ayurveda Products, Pain Relief Products, Herbal Supplements, Medical Supplies, Adult Diapers)
Non Returnable
Personal Care Appliances: Shavers, Trimmers, Hair Dryers, Straighteners; Skin care, Nail care, Medical equipments
Non Returnable
Personal Care Appliances: Oral Care Products and Appliances
Non Returnable
Grocery & Gourmet
Non Returnable
12
Clothing & Accessories
Clothing: Trackpants, Joggers, Bathrobes, Thermals, Jackets, Blazers, Coats, Cardigans, Sweaters, Sweatshirts & Hoodies
3 Day Free Returns & Exchange on Selected items
Clothing: Others (Trousers, Jeans, Shirts, Socks, ethnic wear, clothing accessories etc)
7 Day Free Returns & Exchange
Shoes and Accessories
5 Day Free Returns & Exchange
13
Jewellery, Watches, Eye Care
Fashion /Imitation Jewelry (Earrings, Wristwear, rings, Jewelry Accessories)
5 Days Replacement/Refund
Silver jewelry, Precious Jewellery, Eyewear and Analog / Digital Watches (new and certified refurbished)
5 Days Replacement/Refund
Smartwatches/ Activity Tracker (new and certified refurbished)
5 Days Replacement
Gold Coins / Gold Vedhanis / Gold Chips / Gold Bars / Silver Coins / Silver Bars / Silver Chips / Silver Bullion / Rakhi
Non Returnable
14
Handbag, Luggage
Luggage and Handbags
5 Days Replacement/Refund
15
Car, Motorbike, Industrial
Rims, Car Parts & Accessories, Bike Parts & Accessories, Helmets & other Protective Gear, Vehicle Electronics (new and Renewed)
5 Days Returnable on selected items
Car Tires, Car Care, Chemicals & Fluids, Engine Oils
Non Returnable
Fasteners, Industrial Electrical, Lab & Scientific Products, Material Handling Products, Professional Medical Supplies, Tapes, Measure & Inspect Products, Industrial Hardware, Industrial Power & Hand Tools (new and certified refurbished)
5 Days Returnable on selected items
Occupational Health & Safety Products (masks, gloves, safety glasses etc.)
Non Returnable
Packaging & Shipping Supplies, Industrial adhesive tapes & sealants, Food Service Equipment & Supplies, airflow & air quality meters etc
7 Days Replacement
16
Lead-acid Batteries
Lead-acid Batteries
Non-Returnable
17
More Items
Fine Art, Sports collectibles, Entertainment collectibles, Other collectibles
2 Days Replacement.